We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to YOUR EMAIL ADDRESS.
Should I pack my timepiece in the original box?
No, Securley package your watch and ship via Fedex, UPS or resistered mail. Original/Gift boxes should NOT be used to send watches.
Will I receive an estimate prior to my timepiece being repaired?
If your watch is out of warranty, you can receive an estimate explaining all repair costs by calling 313-534-0736.
How will I pay for the repair service?
Payment can be made by Visa, Mastercard, Discover or personal check.
Which brand(s) do you repair?
We repair all brands from Timex to Rolex, from antique to new, although there are a handful of watches which the parts are not available for.
How long will it take to repair my watch?
Most watches are repaired and returned within 1-2 weeks after we receive payment. Exceptions only occur when parts are not available.
How do I get my watch to your store?
Send us your watch via Fed-Ex, DHL, UPS or USPS along with the Mail Service Form. Make sure to insure your package, as Shavers World is not responsible for packages lost/damaged in transit. We welcome walk-ins so if you are in the Detroit area, please feel free to deliver your watch personally.